Privacy Policy

Introduction

AI Video Creative ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

- Personal Data: We may collect personal information such as your name, email address, phone number, billing information, and any other information you voluntarily provide to us.

- Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

- Service Delivery: To provide and manage our services, including processing orders, providing customer support, and delivering project updates.

- Communication: To send you information about your account, updates, marketing communications, and respond to your inquiries.

- Improvement: To analyze usage data to improve our website, products, and services.

- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where the data protection laws may differ. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Data Security

We implement a variety of security measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

- Access: You have the right to request a copy of the information we hold about you.

- Rectification: You have the right to correct any inaccuracies in your data.

- Erasure: You have the right to request the deletion of your data under certain conditions.

- Restriction: You have the right to request the restriction of processing your data under certain conditions.

- Objection: You have the right to object to the processing of your data under certain conditions.

- Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at sales@aivideocreative.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of each site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@aivideocreative.com.

Terms of Service (Terms and Conditions)

Welcome to AI Video Creative. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

 Use of Services

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our site or services in any way that violates any applicable federal, state, local, or international law or regulation.

 Intellectual Property

All content on our site, including but not limited to text, images, graphics, and videos, is the property of AI Video Creative and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our express written permission.

 Payments and Refunds

All payments must be made in full at the time of purchase unless otherwise agreed upon. Refunds are issued in accordance with our Refund Policy.

 Limitation of Liability

AI Video Creative is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services rendered.

 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under these Terms shall be resolved in the courts of [Your Jurisdiction].

For any questions or concerns, please contact us at sales@aivideocreative.com.

Refund Policy

At AI Video Creative, we strive to deliver high-quality services that meet your expectations. However, if you are not satisfied with your purchase, our refund policy is as follows:

 Eligibility for Refunds

Refunds may be requested within 7 days of receiving the final product. Refunds will be issued at our discretion and will be based on the reasons provided and the nature of the dissatisfaction.

 Non-Refundable Items

Please note that certain services, such as completed custom video projects, are non-refundable once delivered.

 Requesting a Refund

To request a refund, please contact us at sales@aivideocreative.com with your order details and the reason for the refund request.

Cookie Policy

This Cookie Policy explains how AI Video Creative uses cookies and similar technologies to recognize you when you visit our website.

 What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work or to improve their efficiency.

 How We Use Cookies

We use cookies to enhance your experience on our site, for example, by remembering your preferences and settings.

 Managing Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

For any questions, please contact us at sales@aivideocreative.com.

Copyright and Intellectual Property Policy

AI Video Creative respects the intellectual property rights of others and expects our users to do the same.

 Copyright Infringement

If you believe that any content on our site infringes your copyright, please contact us at sales@aivideocreative.com with the details of the alleged infringement.

 Use of Our Content

You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Acceptable Use Policy

This Acceptable Use Policy sets out the terms under which you may use our website and services.

 Prohibited Activities

You agree not to use our site or services for any unlawful purpose or in a way that could harm us or others. This includes, but is not limited to, activities such as spamming, hacking, or distributing malicious software.

 Enforcement

We reserve the right to terminate your access to our services if you violate this policy.

For questions, please contact sales@aivideocreative.com.

Accessibility Statement

AI Video Creative is committed to making our website accessible to everyone, including individuals with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 Feedback

If you encounter any accessibility issues, please contact us at sales@aivideocreative.com.

GDPR Compliance Statement

At AI Video Creative, we are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). This statement outlines your rights under GDPR and how we manage your personal data.

 Data Protection Rights

You have the right to access, correct, and delete your personal data. You may also object to the processing of your data or request data portability.

 Contact Information

For GDPR-related inquiries, please contact our Data Protection Officer at sales@aivideocreative.com.

CCPA Notice

In accordance with the California Consumer Privacy Act (CCPA), California residents have the right to:

- Know what personal data is being collected.

- Request the deletion of their personal data.

- Opt-out of the sale of their personal data.

For any CCPA-related requests, please contact us at sales@aivideocreative.com.

Disclaimer

The information provided on our website is for general informational purposes only. While we strive to ensure accuracy, we do not warrant the completeness, reliability, or accuracy of the information.

For questions, please contact us at sales@aivideocreative.com.

User-Generated Content Policy

AI Video Creative allows users to submit content such as reviews and comments. By submitting content, you agree to the following:

 Content Guidelines

All user-generated content must be original and must not infringe on any third-party rights. We reserve the right to remove content that violates these guidelines.

 Liability

You are solely responsible for the content you submit. AI Video Creative is not liable for any user-generated content.

For any questions, please contact us at sales@aivideocreative.com.

Anti-Spam Policy

AI Video Creative is committed to providing a spam-free experience. We do not engage in or tolerate the sending of unsolicited commercial emails.

 Unsubscribe

If you receive an email from us and wish to unsubscribe, please follow the instructions provided in the email.

For questions, please contact us at sales@aivideocreative.com.