Gary here, the founder of AI Video Creative. For anyone following along on LinkedIn we have just started the journey into the world of video chatbots and how it's reshaping the way we think about customer engagement.

We implemented a video chatbot with my own avatar and called it GazBot.  A few people have tried it out, including my wife.  Her feedback?

"Sorry, but GazBot here is better at conversation than you."  Ouch!

But jokes aside, this little incident got me thinking about the power of video chatbots and how they're changing the game for businesses like ours.

What is AI Video Creative?

Before we get into video chatbots, let me give you a quick rundown of what we do at AI Video Creative. We're a commercial AI video production agency that specializes in creating high-quality, multilingual AI spokesperson videos for various business applications.

Our bread and butter? Helping companies streamline their video creation process by delivering professional AI avatar videos, customized to their brand and messaging. These videos are perfect for:

- Training programs

- Marketing campaigns

- Social media content

- Engaging explainer videos

- Corporate communications

The best part? We're saving our clients time and reducing costs associated with traditional video production. It's a win-win situation.

The Rise of Video Chatbots

Now, let's talk about our latest venture: video chatbots. As we've been pushing the boundaries of AI in video production, we realized there was an opportunity to take customer interaction to the next level. Enter GazBot, our own video chatbot that's been turning heads (and apparently, charming my wife).

Why Video Chatbots?

Why bother with video chatbots when text-based ones are doing just fine?"

The Benefits of Video Chatbots

1. A Face to Remember: With video chatbots, customers get to see a friendly face. It's like having a personal concierge right there on your website.

2. Emotional Connection: Facial expressions and tone of voice can convey emotions that text just can't match. Our video chatbot can smile, nod, and even look thoughtful – creating a more empathetic interaction.

3. Complex Information Made Simple: Some things are just easier to explain face-to-face. Video chatbots can use visual cues and natural speech patterns to break down complicated info in a way that's easier for customers to grasp.

4. Accessibility for All: For folks who struggle with reading or prefer auditory learning, video chatbots offer a more inclusive way to get information and support.

5. Brand Personality on Display: Your brand's unique voice and style can really shine through with a video chatbot. It's like having a brand ambassador available 24/7.

The Challenges We're Tackling

Of course, it's not all smooth sailing. We're working hard to overcome some key challenges:

1. Technical Hurdles: Video requires more bandwidth and processing power. We're constantly optimizing to ensure smooth performance.

2. Privacy Concerns: We're implementing controls to give users choice over when and how the video chat appears, they have to choose to open and start the chat, it doesn’t start automatically.

3. Uncanny Valley Effect: Getting the balance right between realistic and approachable is crucial, and we're refining this with each iteration.

4. Development Costs: While more expensive than text-based chatbots, the system we use is working to make it more cost and bandwidth effective

5. Potential for Disrespect: People are people, our chatbot is programmed to get the convesatoin back on track.

How Video Chatbots Complement AI Video Creative's Services

At AI Video Creative, we see video chatbots as a natural extension of our existing services. Here's how they fit into our ecosystem:

 1. Enhanced Customer Support

Our video chatbots can provide immediate, personalized support for clients using our AI video production services. They can answer questions about the production process, explain our various offerings, and even provide pricing.

 2. Demonstrating the Power of AI Video

What better way to showcase the potential of AI video than with a live demonstration? Our video GazBot serves as a powerful example of how AI can create engaging, interactive experiences.

3. Customizable Solutions

Just like our AI spokesperson videos, a video chatbot can be customized to match a client's brand identity. This creates a cohesive experience across all customer touchpoints.

 4. Multilingual Capabilities

Leveraging our expertise in creating multilingual AI videos, our video chatbots can communicate in multiple languages, making them ideal for global businesses.

The Future of Customer Engagement

As we continue to develop and refine our video chatbot, we're excited about the possibilities it opens up for businesses across various industries. From e-commerce to education, healthcare to hospitality, video chatbots have the potential to revolutionize customer engagement.

At AI Video Creative, we're committed to staying at the forefront of this technology. We're constantly exploring new ways to make our video services faster, more helpful, and more human-like (but not too human-like – we don't want to put ourselves out of a job entirely!).

So, whether you're looking to create stunning AI spokesperson videos or interested in implementing a video chatbot for your business, we're here to help. Together, we can create more engaging, more personal, and more effective customer experiences.

And who knows? Maybe your video chatbot will end up being a better conversationalist than you too. Just don't tell my wife I said that.